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Desktop Support Specialist II - Continuous

Essential Duties and Responsibilities   Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so qualified employees can perform the essential functions of the job.   Positions at the Desktop Support Specialist I level may perform some of these duties and responsibilities in a learning capacity.  Provides first-level support via telephone, in person, chat, and email requests, including problem for internal