Coordinator, Women's Case Management

Responsibilities:

*Collects and disseminates performance and status data; serves as an information resource for Women’s Case Managers; provides guidance and resolution options to staff regarding complex and difficult cases.

*Follow-up on 100% of all positive results for cancer within 72 hours. 100% of positive DETEC cases must be followed up on within two months.

*Meets minimum productivity standard daily and reports data to supervisor daily adhering to processes and guidelines.

*Performs other duties as assigned.

*Provides direction to Case Managers to best manage patient cases, ensures updated referral information, and assists with internal audits.

*Provides supportive services such as eligibility determination, enrollment assistance, and patient education and support, including event support.

*Routinely tracks and manages patients to ensure timely care needs are completed and follow-up care is received as indicated and documented.

*Trains and provides direction to staff on work processes, maintains updated training materials, and assists with preparation for audits.

*Works on special projects, assists with reporting needs and supervises as needed.

Requirments:

*At least 3 years of experience in healthcare, with 1 year of experience in women's health.

*Bachelor's degree in public health, healthcare administration, business administration, or closely related field preferred.

*Ability to multi-task, be flexible, ensure accuracy, and meet changing priorities in a fast-paced, high-workload environment.

*Basic analytical skills and ability to create useful, actionable reports from data.

*Basic knowledge of medical terminology.

*Bilingual in English/Spanish required.

*Intermediate computer literacy (i.e., use system to manage and schedule appointments, and access electronic medical record information).

*Intermediate interpersonal and customer service skills.

*Intermediate knowledge of medical referral processes and insurance/payor requirements.

*Intermediate organizational skills, attention to detail, time-management skills, and strong motivation to meet deadlines and achieve goals.

*Intermediate written and verbal communication skills.

*Strong analytical and problem-solving skills.

Apply at: https://fhcsd.wd1.myworkdayjobs.com/en-US/MAIN/details/Coordinator--Women-s-Case-Management_R0015528